Family Resource Coordinator
All staff members at MultiCare Yakima Memorial must be in compliance with our Vaccination Policy, which includes the COVID-19 (SARS-CoV-2) vaccine, by their first day of employment.
Actual pay rate will be calculated based on relevant years of experience and education/certification requirements.
ROLE SUMMARYProvides and maintains information about available services from Children's Village, partner agencies, and the community for children and family members.
Provides information regarding the use of the health care system for children.
Provides assistance to patients and families to help them secure primary care and referrals to other supportive services, access entitlements and insurance, and complete forms and applications.
ESSENTIAL RESPONSIBILITIES Gathers information from all sources to confirm the family's needs are being appropriately addressed, including review of medical records, communication with the team of providers, and input from the family.
Provides support to families through advocacy by assisting in identifying concerns priorities and resources, anticipating informational needs, assisting with completion of appropriate application forms, and assessing comprehension and engagement.
Provides information to families about resource availability, costs, and coverage for care/services in a timely manner.
Describes programs clearly to the parents of eligible children by participating in developmental evaluations to determine eligibility in appropriate programs, developing a plan with the family to coordinate community resource to meet the family's needs, and coordinating referrals to local school districts.
Monitors individual plans on an ongoing basis including reviewing progress toward outcomes, objectively and accurately identifying potential/real barriers, linking families to appropriate community resources, amending service plans as needed to reflect changes in frequency, setting, or duration.
Facilitates collaborative team meetings and case conferences as well as works with multi-disciplinary team to provide family-centered services at Children's Village.
Participates in education opportunities to expand and improve job knowledge and skills as well as maintains knowledge of mandated reporting procedures to Child Protective Services and reviews any incidents with direct supervisor.
Responds to changes in the work schedule as necessary; demonstrates flexibility in view of interruptions; functions as a steadily productive employee.
Plays an active role in encouraging and communicating community development internally and externally.
Travels to homes/community to support child's natural environment for services and supports.
QUALIFICATIONS AND REQUIREMENTSEducation:
Bachelor's degree in nursing, social work, education, or related field required.
Experience:
2 years related experience preferred.
Licenses/Certificates/Registration:
Washington State registration as a Family Resources Coordinator required within 6 months of hire.
Valid driver's license and proof of automobile insurance required.
Level of Business Knowledge/
Knowledge/Skills/Abilities:
Knowledge of Yakima County community resources preferred.
Bilingual English/Spanish language skills required.
ABOUT US:
MultiCare Yakima Memorial (MYM) is primarily a 256-bed acute-care, not-for-profit community hospital that has served Central Washington's Yakima Valley for 70 years.
MYM extends beyond the existence of a community hospital, including a multispecialty team of more than 200 physicians and 20
primary care and specialty care locations.
Specialty care services include cardiac care, a continuum of cancer care, hospice care, and advanced services for children with special health care needs.
As the region's leading health care provider and Yakima's largest employer, we believe that by improving health, we can transform Yakima! Our vision at MYM is creating healthy communities one person at a time.
With such an important vision, our diverse workforce bands together to demonstrate our values of Respect, Accountability, Teamwork, Stewardship, and Innovation for everyone who walks through our doors, patients and coworkers alike.
We believe that the way we treat our patients, and our fellow employees is a vital part of the job we do every day.
Together, we can create loyal, enduring partnerships with our patients, our community, and one another; while staying focused on improving the quality of life for our patients and the overall quality of the organization.
At MultiCare Yakima Memorial, we listen to staff ideas and empower them to innovate and create changes.
At MYM, we are committed to establishing a diverse and encouraging workplace that supports all employees, appreciating their unique backgrounds and experiences.
We believe our culture enables us to meet our mission and values while serving patients, current employees, and any prospective employees in the Yakima Valley.
We hope you join us in our passion for delivering remarkable patient care and on what's most important to us - making you better so our patients get better.
WHAT WE OFFER:
At MYM, we know the best care is provided by employees who are well-supported.
We recognize that our staff is our most valuable resource! We are proud to offer all employees an excellent Total Rewards Package that is well-rounded in the elements that matter to you and your family.
Our goal is to attract, retain, and motivate high-quality staff members to continue contributing to patient care locally in the Yakima Valley.
These offerings include:
HEALTHWe offer comprehensive medical, dental and vision plans to meet the needs of you and your family.
Benefits include:
Offerings of two (2) medical plans covering a range of providers and services within the Yakima Valley and beyond Saving and spending accounts to set money aside tax-free for health care and dependent care expenses, including a Health Savings Plan (HSA) that ranks above all Health Care 500
and Fortune Best Benchmarks with a generous employer contribution Access to virtual care Variety of wellbeing programs, resources and initiatives FINANCIAL Retirement Plans:
We offer pre-tax and Roth voluntary 401k programs for employees to contribute into.
In addition to your contributions, after one year of employment we offer a generous double match which consists of the following:
Wewill match on your 401k deferrals, assuming a minimum contribution.
We will contribute a flat percentage of your eligible income into your 401k account.
All contributions are 100% employee vested immediately.
A competitive compensation program:
A market-driven compensation program that rewards employees for their experiencewith potential opportunities for degree and certification pay, recognizing employees for their skills and initiative to grow.
Opportunities are offered for performance-based bonuses to reward the dedication and innovation of our staff and leaders.
Additional perks that inspire our employees to thrive, grow, and be well, including:
A generous Employee Assistance Program On-Site Employee Health Clinic Fitness and wellness Partnerships A Tuition reimbursement program On-Site Childcare At MYM, we:
Improve the patient experience of care, the health of our community, and the work life of our team members, all while reducing the cost of health care Provide culturally compassionate healthcare to all patients Drive toward better healthcare outcomes and experiences Aim to be proactive and agile as the healthcare industry changes Our core purpose is to inspire people to thrive! Please join us as we create a healthy Yakima, one person at a time.
MultiCare Yakima Memorial provides reasonable accommodations to assist qualified individuals in order to perform the essential duties/requirements their job requires.
The description is intended to provide only basic guidelines for meeting job requirements and serves as merely a summary rather than a complete listing of duties.
Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
This job description does not constitute a contract as employment is at will.
Recommended Skills Child Protection Communication Education English Medical Records Nursing Estimated Salary: $20 to $28 per hour based on qualifications.
Actual pay rate will be calculated based on relevant years of experience and education/certification requirements.
ROLE SUMMARYProvides and maintains information about available services from Children's Village, partner agencies, and the community for children and family members.
Provides information regarding the use of the health care system for children.
Provides assistance to patients and families to help them secure primary care and referrals to other supportive services, access entitlements and insurance, and complete forms and applications.
ESSENTIAL RESPONSIBILITIES Gathers information from all sources to confirm the family's needs are being appropriately addressed, including review of medical records, communication with the team of providers, and input from the family.
Provides support to families through advocacy by assisting in identifying concerns priorities and resources, anticipating informational needs, assisting with completion of appropriate application forms, and assessing comprehension and engagement.
Provides information to families about resource availability, costs, and coverage for care/services in a timely manner.
Describes programs clearly to the parents of eligible children by participating in developmental evaluations to determine eligibility in appropriate programs, developing a plan with the family to coordinate community resource to meet the family's needs, and coordinating referrals to local school districts.
Monitors individual plans on an ongoing basis including reviewing progress toward outcomes, objectively and accurately identifying potential/real barriers, linking families to appropriate community resources, amending service plans as needed to reflect changes in frequency, setting, or duration.
Facilitates collaborative team meetings and case conferences as well as works with multi-disciplinary team to provide family-centered services at Children's Village.
Participates in education opportunities to expand and improve job knowledge and skills as well as maintains knowledge of mandated reporting procedures to Child Protective Services and reviews any incidents with direct supervisor.
Responds to changes in the work schedule as necessary; demonstrates flexibility in view of interruptions; functions as a steadily productive employee.
Plays an active role in encouraging and communicating community development internally and externally.
Travels to homes/community to support child's natural environment for services and supports.
QUALIFICATIONS AND REQUIREMENTSEducation:
Bachelor's degree in nursing, social work, education, or related field required.
Experience:
2 years related experience preferred.
Licenses/Certificates/Registration:
Washington State registration as a Family Resources Coordinator required within 6 months of hire.
Valid driver's license and proof of automobile insurance required.
Level of Business Knowledge/
Knowledge/Skills/Abilities:
Knowledge of Yakima County community resources preferred.
Bilingual English/Spanish language skills required.
ABOUT US:
MultiCare Yakima Memorial (MYM) is primarily a 256-bed acute-care, not-for-profit community hospital that has served Central Washington's Yakima Valley for 70 years.
MYM extends beyond the existence of a community hospital, including a multispecialty team of more than 200 physicians and 20
primary care and specialty care locations.
Specialty care services include cardiac care, a continuum of cancer care, hospice care, and advanced services for children with special health care needs.
As the region's leading health care provider and Yakima's largest employer, we believe that by improving health, we can transform Yakima! Our vision at MYM is creating healthy communities one person at a time.
With such an important vision, our diverse workforce bands together to demonstrate our values of Respect, Accountability, Teamwork, Stewardship, and Innovation for everyone who walks through our doors, patients and coworkers alike.
We believe that the way we treat our patients, and our fellow employees is a vital part of the job we do every day.
Together, we can create loyal, enduring partnerships with our patients, our community, and one another; while staying focused on improving the quality of life for our patients and the overall quality of the organization.
At MultiCare Yakima Memorial, we listen to staff ideas and empower them to innovate and create changes.
At MYM, we are committed to establishing a diverse and encouraging workplace that supports all employees, appreciating their unique backgrounds and experiences.
We believe our culture enables us to meet our mission and values while serving patients, current employees, and any prospective employees in the Yakima Valley.
We hope you join us in our passion for delivering remarkable patient care and on what's most important to us - making you better so our patients get better.
WHAT WE OFFER:
At MYM, we know the best care is provided by employees who are well-supported.
We recognize that our staff is our most valuable resource! We are proud to offer all employees an excellent Total Rewards Package that is well-rounded in the elements that matter to you and your family.
Our goal is to attract, retain, and motivate high-quality staff members to continue contributing to patient care locally in the Yakima Valley.
These offerings include:
HEALTHWe offer comprehensive medical, dental and vision plans to meet the needs of you and your family.
Benefits include:
Offerings of two (2) medical plans covering a range of providers and services within the Yakima Valley and beyond Saving and spending accounts to set money aside tax-free for health care and dependent care expenses, including a Health Savings Plan (HSA) that ranks above all Health Care 500
and Fortune Best Benchmarks with a generous employer contribution Access to virtual care Variety of wellbeing programs, resources and initiatives FINANCIAL Retirement Plans:
We offer pre-tax and Roth voluntary 401k programs for employees to contribute into.
In addition to your contributions, after one year of employment we offer a generous double match which consists of the following:
Wewill match on your 401k deferrals, assuming a minimum contribution.
We will contribute a flat percentage of your eligible income into your 401k account.
All contributions are 100% employee vested immediately.
A competitive compensation program:
A market-driven compensation program that rewards employees for their experiencewith potential opportunities for degree and certification pay, recognizing employees for their skills and initiative to grow.
Opportunities are offered for performance-based bonuses to reward the dedication and innovation of our staff and leaders.
Additional perks that inspire our employees to thrive, grow, and be well, including:
A generous Employee Assistance Program On-Site Employee Health Clinic Fitness and wellness Partnerships A Tuition reimbursement program On-Site Childcare At MYM, we:
Improve the patient experience of care, the health of our community, and the work life of our team members, all while reducing the cost of health care Provide culturally compassionate healthcare to all patients Drive toward better healthcare outcomes and experiences Aim to be proactive and agile as the healthcare industry changes Our core purpose is to inspire people to thrive! Please join us as we create a healthy Yakima, one person at a time.
MultiCare Yakima Memorial provides reasonable accommodations to assist qualified individuals in order to perform the essential duties/requirements their job requires.
The description is intended to provide only basic guidelines for meeting job requirements and serves as merely a summary rather than a complete listing of duties.
Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
This job description does not constitute a contract as employment is at will.
Recommended Skills Child Protection Communication Education English Medical Records Nursing Estimated Salary: $20 to $28 per hour based on qualifications.
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