Enrollment Retention Advisor
Job SummaryCentral Washington University is recruiting a program Enrollment and Retention Advisor (ERA) to join our HEP team in Yakima, Washington.
This role is an important member of our team as they support student success for the University.
The role is a campus-based position, which means you get to see the lives you are impacting.
We're offering a salary, depending on experience, from $37,740 to $51,333 annually plus the awesome CWU benefits.
Who we are:
We are a team of individuals committed to Changing Students' Lives.
No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.
Working in higher education provides career growth and career choice.
Think of a university campus like a mini city, operating across 380 acres.
You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing, health services, police and public safety for the campus population of 10,000 students.
Central Washington University has been named a Fulbright U.
S.
Scholar Program Top Producing Institution for the 2022-2023 academic year.
In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine.
Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.
Tour our campus in Ellensburg here.
What we offer:
Our investment in you begins the day you join our team, a healthy and successful future for you is important to us.
We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program.
Learn more:
The Role:
The Enrollment and Retention Advisor will report directly to the HEP Program Manager.
The ERA will follow the High School Equivalency Program's grant goals by recruiting eligible migrant and seasonal farmworker students through personal/professional contacts, referrals, printed materials, radio advertisement, collaborations with our community partners, health and educational fairs, and other.
Will also provide specialized advising in career placement, vocational training, and/or postsecondary education to meet grants recruitment and placement goals.
All employees are expected to support CWU's commitment to diversity and to bring and support inclusion into the university environment.
Job DutiesRecruitment and Outreach- Supervises and coordinates tasks and projects for part-time recruiters.
- Coordinates outreach and recruitment including developing marketing materials and conducting direct recruitment campaigns; assists HEP Program Manager in conducting annual enrollment projections, facilitates enrollment plans to meet annual enrollment and GED completion goals.
- Coordinates recruitment materials through CWU and approved vendors.
- Coordinates educational and cultural events for our students.
- Creates program awareness via presentations and disseminating program information/flyers to local school districts, communities, publications/radio/television media and outside organizations/non-profit agencies.
- Participates in maintaining cooperative/partnership agreements, including referral agents within Yakima County area; maintains collaborative relationships with Central Washington region service area migrant programs, school districts, DSHS, Employment Security, Workforce Investment Act, business/employer community and other agencies.
- Ensures eligibility of prospective students and conducts quarterly student record audits/reports.
- Independently evaluates the student application, academic records and work histories of prospective students, conducts interviews/staffing, and makes decisions regarding acceptance into the program (based on US Department of Education eligibility criteria).
Advising- Designated advisor for all program participants; participates in identifying, intervening and providing direct academic and support resources to at-risk student population.
- Provides general program application advising concerning the program admission process, program services, and post-secondary opportunities.
- Facilitates student career development/planning, placement services and HEP volunteers, internships, and employment skills development project; including educational/career cooperative relationships.
- Coordinates educational and cultural evets for students in collaboration with program assistant.
Partnerships/Committees/Administrative:
- Participates in assessment/testing screening, academic interventions and individual education planning and goal setting; assists Program Manager in development of assessments, questionnaires and procedures for measuring the effectiveness of curriculum and instruction, including curriculum and instructional evaluations.
- Attends staff, administrative, partnership, semi-annual board and other program related meetings.
If Program Manager is not available, attends local/state educational and community committees/taskforces.
- Conducts quarterly, mid-year and annual reports for HEP Program Manager, Department of Education, Yakima District Schools and other agency partnerships/contracts.
- Perform other duties as assigned.
Minimum Qualifications Bachelor's Degree Bilingual/Bi-literate in English and Spanish Two years of experience working with underrepresented and diverse populations, specifically migrant/seasonal farmworkers Experience in program outreach, collaboration and as liaison to community social service agencies Experience in education/retention advising with demonstrated experience in student intervention/retention efforts Valid Driver's license, proof of insurance and reliable transportation Demonstrated willingness and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds and experiences OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position.
Preferred Qualifications Professional experience with academic planning and career development support/placement Experience in student service tracking, documentation, and report writing Life experiences that demonstrate an ability to contribute to CWU's commitment to inclusion and diversity Demonstrated participation in programs designed to promote inclusion Potential to mentor and educate students who will serve diverse populationsCompetencies Accountability/Dependability:
Accepts responsibility for quality of own work; acknowledges and corrects mistakes.
Shows up on time, meets standards, deadlines and work schedules.
Judgement:
Makes timely, informed decisions.
Analyzes options and determines appropriate course of action.
Teamwork:
Promotes cooperation and mutual support to achieve goals.
Encourages participation and mutual support.
Adaptability/Flexibility:
Responds positively to changing business needs and responsibilities.
Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.
Commitment to Diversity:
Recognizes the value of diversity and helps create environment that supports and embraces diversity.
Don't meet every single requirement? At CWU we're dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway.
This may be the job for you!Pay, Benefits, & Work ScheduleSalary:
$37,740 to $51,333 annually Schedule/Appointment:
Monday - Friday, 8:
00am-5:
00pm (1 hour lunch) / This grant funded position is currently funded through June 30, 2026.
Continuation of this position past 06/30/2026 is contingent upon renewed funding being obtained.
Working Conditions:
The Enrollment Retention Advisor position will require job duties in both indoor and outdoor settings; some travel is required for purposes of conducting outreach/networking with organizations and agencies within the Yakima County.
At times individual will be at the office for prolonged periods of time performing recruitment calls, advising, extensive data entry, and maintaining filing system.
Duties may include working some evenings and weekends; candidate must be willing to have flexible schedule.
Benefits:
CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification.
For additional information please visit:
.
An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans.
To learn more, visit:
Recommended Skills Adaptability Administration Assessments Auditing Brochure Design Business Requirements Estimated Salary: $20 to $28 per hour based on qualifications.
This role is an important member of our team as they support student success for the University.
The role is a campus-based position, which means you get to see the lives you are impacting.
We're offering a salary, depending on experience, from $37,740 to $51,333 annually plus the awesome CWU benefits.
Who we are:
We are a team of individuals committed to Changing Students' Lives.
No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.
Working in higher education provides career growth and career choice.
Think of a university campus like a mini city, operating across 380 acres.
You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing, health services, police and public safety for the campus population of 10,000 students.
Central Washington University has been named a Fulbright U.
S.
Scholar Program Top Producing Institution for the 2022-2023 academic year.
In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine.
Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.
Tour our campus in Ellensburg here.
What we offer:
Our investment in you begins the day you join our team, a healthy and successful future for you is important to us.
We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program.
Learn more:
The Role:
The Enrollment and Retention Advisor will report directly to the HEP Program Manager.
The ERA will follow the High School Equivalency Program's grant goals by recruiting eligible migrant and seasonal farmworker students through personal/professional contacts, referrals, printed materials, radio advertisement, collaborations with our community partners, health and educational fairs, and other.
Will also provide specialized advising in career placement, vocational training, and/or postsecondary education to meet grants recruitment and placement goals.
All employees are expected to support CWU's commitment to diversity and to bring and support inclusion into the university environment.
Job DutiesRecruitment and Outreach- Supervises and coordinates tasks and projects for part-time recruiters.
- Coordinates outreach and recruitment including developing marketing materials and conducting direct recruitment campaigns; assists HEP Program Manager in conducting annual enrollment projections, facilitates enrollment plans to meet annual enrollment and GED completion goals.
- Coordinates recruitment materials through CWU and approved vendors.
- Coordinates educational and cultural events for our students.
- Creates program awareness via presentations and disseminating program information/flyers to local school districts, communities, publications/radio/television media and outside organizations/non-profit agencies.
- Participates in maintaining cooperative/partnership agreements, including referral agents within Yakima County area; maintains collaborative relationships with Central Washington region service area migrant programs, school districts, DSHS, Employment Security, Workforce Investment Act, business/employer community and other agencies.
- Ensures eligibility of prospective students and conducts quarterly student record audits/reports.
- Independently evaluates the student application, academic records and work histories of prospective students, conducts interviews/staffing, and makes decisions regarding acceptance into the program (based on US Department of Education eligibility criteria).
Advising- Designated advisor for all program participants; participates in identifying, intervening and providing direct academic and support resources to at-risk student population.
- Provides general program application advising concerning the program admission process, program services, and post-secondary opportunities.
- Facilitates student career development/planning, placement services and HEP volunteers, internships, and employment skills development project; including educational/career cooperative relationships.
- Coordinates educational and cultural evets for students in collaboration with program assistant.
Partnerships/Committees/Administrative:
- Participates in assessment/testing screening, academic interventions and individual education planning and goal setting; assists Program Manager in development of assessments, questionnaires and procedures for measuring the effectiveness of curriculum and instruction, including curriculum and instructional evaluations.
- Attends staff, administrative, partnership, semi-annual board and other program related meetings.
If Program Manager is not available, attends local/state educational and community committees/taskforces.
- Conducts quarterly, mid-year and annual reports for HEP Program Manager, Department of Education, Yakima District Schools and other agency partnerships/contracts.
- Perform other duties as assigned.
Minimum Qualifications Bachelor's Degree Bilingual/Bi-literate in English and Spanish Two years of experience working with underrepresented and diverse populations, specifically migrant/seasonal farmworkers Experience in program outreach, collaboration and as liaison to community social service agencies Experience in education/retention advising with demonstrated experience in student intervention/retention efforts Valid Driver's license, proof of insurance and reliable transportation Demonstrated willingness and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds and experiences OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position.
Preferred Qualifications Professional experience with academic planning and career development support/placement Experience in student service tracking, documentation, and report writing Life experiences that demonstrate an ability to contribute to CWU's commitment to inclusion and diversity Demonstrated participation in programs designed to promote inclusion Potential to mentor and educate students who will serve diverse populationsCompetencies Accountability/Dependability:
Accepts responsibility for quality of own work; acknowledges and corrects mistakes.
Shows up on time, meets standards, deadlines and work schedules.
Judgement:
Makes timely, informed decisions.
Analyzes options and determines appropriate course of action.
Teamwork:
Promotes cooperation and mutual support to achieve goals.
Encourages participation and mutual support.
Adaptability/Flexibility:
Responds positively to changing business needs and responsibilities.
Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.
Commitment to Diversity:
Recognizes the value of diversity and helps create environment that supports and embraces diversity.
Don't meet every single requirement? At CWU we're dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway.
This may be the job for you!Pay, Benefits, & Work ScheduleSalary:
$37,740 to $51,333 annually Schedule/Appointment:
Monday - Friday, 8:
00am-5:
00pm (1 hour lunch) / This grant funded position is currently funded through June 30, 2026.
Continuation of this position past 06/30/2026 is contingent upon renewed funding being obtained.
Working Conditions:
The Enrollment Retention Advisor position will require job duties in both indoor and outdoor settings; some travel is required for purposes of conducting outreach/networking with organizations and agencies within the Yakima County.
At times individual will be at the office for prolonged periods of time performing recruitment calls, advising, extensive data entry, and maintaining filing system.
Duties may include working some evenings and weekends; candidate must be willing to have flexible schedule.
Benefits:
CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification.
For additional information please visit:
.
An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans.
To learn more, visit:
Recommended Skills Adaptability Administration Assessments Auditing Brochure Design Business Requirements Estimated Salary: $20 to $28 per hour based on qualifications.
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