IT Support Technician
Job Description:
The Information Technology Support Technician provides PC and Network support for the agency following standard procedures and written instructions to accomplish assigned tasks.
Qualifications:
Successful applicants will:
High School diploma or GED required.
Associate Degree in Computer Science or Information Technology preferred and at least two years' experience in an IT Support role.
Computer Science or Information Technology.
Network certification desired (Trades certificate / diploma).
Benefits & Compensation:
The hourly range for this position is $27.
80-$37.
50.
We offer a comprehensive benefits package (full-time employees) including:
Medical, dental, vision, life, and supplemental insurance Health savings, flex spending, and dependent care accounts 401K with employer matching Paid vacation, sick leave, and holiday pay For more detailed information on benefits click here:
https:
//triumphtx.
org/wp-content/uploads/2022/03/EE-Benefit-Summary-03.
29.
22.
pdf IT Support Technician Job Duties:
Manage information technology and computer systems.
Manage key business applications and support technology.
Maintenance and provision or IT systems.
Manage employee training and development for the information technology team.
Ensure appropriate systems development and project management processes are being utilized.
Oversee the internal IT support function and ensure proper information system operations.
Provides PC and Network support to all users within the organization.
Maintain log of agency IT equipment including serial numbers and software.
Manages and coordinates property checked out to employees and completes data entry of assigned property.
Manages agency copier with current employee personnel email addresses and contract information.
Troubleshoot and fix internet issues, including contacting outside vendors for support.
Travel between agency facilities as required for assigned projects.
Maintain Microsoft Windows operating System environment.
Supports Microsoft products and servers and any industry-specific software.
Cooperate in agency annual financial audit by providing electronic data reporting.
Provides timely and accurate reports as required.
Recommended Skills Auditing Data Entry Information Systems Information Technology Microsoft Windows Problem Solving Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
