Temporary Supply Chain Admin Assistant
POSITION
Summary:
The Temporary Supply Chain Administrator Assistant (SCAA) contributes to the mission of Northwest Harvest by effectively providing support to the daily communication of flow, quality, and availability to inventory items, and plays a significant role on the Supply Chain team by performing a variety of administrative and clerical tasks at the Northwest Harvests Distribution Center in Yakima WA.
This position is responsible for providing the Sourcing and Procurement team with technical and general administrative support, as well as helping to ensure strategy alignment of all our programs and initiatives and putting into practice our Six Agreements and our PACI values.
The SCAA acts as a welcoming, problem-solving team member the Yakima location and is responsible for providing excellent customer service to internal and external stakeholders.
The successful incumbent in this role will engage in cutting hunger rates in half by 2028 through partnership with the Allocation Manager and the entire Supply Chain staff to best support and efficiently monitor inventory items, along with supporting the statewide Three Squares program to ensure accurate and timely distribution to schools in need while actively and collaboratively empowering the professional lives of NWH employees to be challenging and fulfilling.
Responsibilities:
Supply Chain Administration Process Supply Chain requisitions, purchase orders, and purchase invoices Monitor 3PL (Yakima School District) Inbound and Outbound Inventory; prepare sales orders for distribution; set up new items and variants in Microsoft Dynamics Navision (NAV) to support inventory Create and prepare purchase invoices for Yakima, Spokane and Auburn locations Maintain data integrity by effectively monitoring the internal supply chain database for auditing purposes, and provide reports as needed Ensure data accuracy by regularly checking data and correct errors in a timely manner.
Schedule appointments and maintain calendars Field and redirect communications to Supply Chain team for follow-up Update warehouse management system to support food supply chain Prepare communications such as memos, emails, receipts and audits, and reports Work with the Distribution Center staff to monitor flow, quality and availability of inventory items, for 3PL customers.
Assist in investigating inventory and distribution issues and discrepancies Determine what items should be distributed and in what quantity based on a program's size, needs, capacity, and transportation mode Respond to requests by 3PL customers and Distribution Center closures by maintaining, rescheduling, and updating the food bank calendar Build relationships with 3PL customers, through coordinating NWH food distribution to customers and vendors within Yakima County Customer Service Provide excellent customer service through regular email, and phone communications to external stakeholders regarding orders, helping to solve issues and/or providing information Maintain a positive customer experience by providing friendly, helpful, and respectful assistance Document customer interactions, inquires, complaints, in data base for future reference and analysis Provides assistance in the greeting and helping of visitors, donors and volunteers at the Yakima location Performs other duties as assigned by the Director of Sourcing & Procurement EQUITY AND INCLUSION Demonstrate the initiative to learn and enhance skills that promote anti-racism, cultural competency and an understanding of oppression and its impact.
Participate in intentional learning efforts, including events relating to understanding and dismantling institutional racism and building cultural competency RELATIONSHIPS:
Internal:
Frequent contact with Supply Chain staff.
Listen to understand in daily communication, ask questions, receive and provide information regarding inventory availability, problem solve issues, and scheduling.
External:
This position will uphold Northwest Harvest's commitment to ending hunger by acting as an ambassador of the Northwest Harvest brand, by communicating effectively and frequently with external social enterprise stakeholders, vendors, donors, visitors, community members, and other organizational stakeholders MINIMUM QUALIFICATIONS:
A combination of the real-life experience, education, and training listed below which provides an equivalent background to perform the work of this position.
Successful completion of a background check is required.
Knowledge of:
Insight into the root causes of hunger Appreciation for the experiences of people living in poverty and with food insecurity Deep understanding of and commitment to Northwest Harvest's mission, vision, and values Effective customer service practices, foodbank systems, and time management Knowledge of supply chain principles, processes and good practices Strong organizational skills, and an ability to work well within teams Intermediate to advanced knowledge of Microsoft Office applications, particularly Word, Excel, Outlook, PowerPoint, and Teams Proficiency with other organizational platforms such as ADP, SharePoint, Microsoft Dynamics NAV, and Asana, as well as other common video conference platforms, such as Zoom Comfort with learning and using new technical programs and applications Ability To:
Commit to food justice, creative anti-hunger practices, and a communities-centered approach Understand individuals who have experienced poverty or food insecurity Demonstrate interest and commitment to supporting equity and inclusion for members of historically marginalized groups including racial and ethnic minorities, LGBTQiA
populations and people living with disabilities Ability to work with diverse populations in demanding situations Establish and maintain effective work habits and project a professional presence Follow all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately Take initiative and think critically by identifying, analyzing, and solving problems in a collaborative and inclusive manner Communicate effectively, verbally and in writing Listen effectively to build collaborative, cross-functional relationships Strong attention to detail and accuracy in data entry Work independently in a dynamic environment of change, challenge, and multiple deadlines and priorities, while demonstrating organization, flexibility, efficiency, follow-through, and diplomacy Respond quickly to inquiries and issues; customer service skills are essential EDUCATION AND TRAINING:
Associate of Arts or Sciences degree in food distribution, supply chain management, logistics or and equal combination of education and relevant work experience with a personal orientation as a lifelong learner.
Experience:
Minimum two (2)
years of experience in customer service, Administration, data entry and food distribution.
Qualifications:
Non- Profit experience is desired but not required Ability to speak a second language is desired but not required
Disclaimer:
The information presented indicates the general nature and level of work expected of employees in this classification.
It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics.
BENEFITS AND OTHER COMPENSATION:
Northwest Harvest offers a competitive salary and comprehensive benefits package this includes but is not limited to; medical/dental/ vision/ insurance, long term disability insurance, Life/AD&D insurance, Employee Assistance Program (EAP), 401(k) retirement plan, Vacation and Sick leave, 8 paid holidays; New Year's Day, Martin Luther King Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, after Thanksgiving, and Christmas Day, Floating holidays for you to use should you observe a holiday not outlined in Northwest Harvests current observed holidays or at your discretion, and birthday holiday.
Employees are eligible to participate in payroll deducted supplemental benefits i.
e.
, Flexible Spending account-HRA and DCE, various AFLAC and New York Life plans.
Recommended Skills Administration Attention To Detail Auditing Automated Data Processing (Adp) Communication Continuous Training Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
The Temporary Supply Chain Administrator Assistant (SCAA) contributes to the mission of Northwest Harvest by effectively providing support to the daily communication of flow, quality, and availability to inventory items, and plays a significant role on the Supply Chain team by performing a variety of administrative and clerical tasks at the Northwest Harvests Distribution Center in Yakima WA.
This position is responsible for providing the Sourcing and Procurement team with technical and general administrative support, as well as helping to ensure strategy alignment of all our programs and initiatives and putting into practice our Six Agreements and our PACI values.
The SCAA acts as a welcoming, problem-solving team member the Yakima location and is responsible for providing excellent customer service to internal and external stakeholders.
The successful incumbent in this role will engage in cutting hunger rates in half by 2028 through partnership with the Allocation Manager and the entire Supply Chain staff to best support and efficiently monitor inventory items, along with supporting the statewide Three Squares program to ensure accurate and timely distribution to schools in need while actively and collaboratively empowering the professional lives of NWH employees to be challenging and fulfilling.
Responsibilities:
Supply Chain Administration Process Supply Chain requisitions, purchase orders, and purchase invoices Monitor 3PL (Yakima School District) Inbound and Outbound Inventory; prepare sales orders for distribution; set up new items and variants in Microsoft Dynamics Navision (NAV) to support inventory Create and prepare purchase invoices for Yakima, Spokane and Auburn locations Maintain data integrity by effectively monitoring the internal supply chain database for auditing purposes, and provide reports as needed Ensure data accuracy by regularly checking data and correct errors in a timely manner.
Schedule appointments and maintain calendars Field and redirect communications to Supply Chain team for follow-up Update warehouse management system to support food supply chain Prepare communications such as memos, emails, receipts and audits, and reports Work with the Distribution Center staff to monitor flow, quality and availability of inventory items, for 3PL customers.
Assist in investigating inventory and distribution issues and discrepancies Determine what items should be distributed and in what quantity based on a program's size, needs, capacity, and transportation mode Respond to requests by 3PL customers and Distribution Center closures by maintaining, rescheduling, and updating the food bank calendar Build relationships with 3PL customers, through coordinating NWH food distribution to customers and vendors within Yakima County Customer Service Provide excellent customer service through regular email, and phone communications to external stakeholders regarding orders, helping to solve issues and/or providing information Maintain a positive customer experience by providing friendly, helpful, and respectful assistance Document customer interactions, inquires, complaints, in data base for future reference and analysis Provides assistance in the greeting and helping of visitors, donors and volunteers at the Yakima location Performs other duties as assigned by the Director of Sourcing & Procurement EQUITY AND INCLUSION Demonstrate the initiative to learn and enhance skills that promote anti-racism, cultural competency and an understanding of oppression and its impact.
Participate in intentional learning efforts, including events relating to understanding and dismantling institutional racism and building cultural competency RELATIONSHIPS:
Internal:
Frequent contact with Supply Chain staff.
Listen to understand in daily communication, ask questions, receive and provide information regarding inventory availability, problem solve issues, and scheduling.
External:
This position will uphold Northwest Harvest's commitment to ending hunger by acting as an ambassador of the Northwest Harvest brand, by communicating effectively and frequently with external social enterprise stakeholders, vendors, donors, visitors, community members, and other organizational stakeholders MINIMUM QUALIFICATIONS:
A combination of the real-life experience, education, and training listed below which provides an equivalent background to perform the work of this position.
Successful completion of a background check is required.
Knowledge of:
Insight into the root causes of hunger Appreciation for the experiences of people living in poverty and with food insecurity Deep understanding of and commitment to Northwest Harvest's mission, vision, and values Effective customer service practices, foodbank systems, and time management Knowledge of supply chain principles, processes and good practices Strong organizational skills, and an ability to work well within teams Intermediate to advanced knowledge of Microsoft Office applications, particularly Word, Excel, Outlook, PowerPoint, and Teams Proficiency with other organizational platforms such as ADP, SharePoint, Microsoft Dynamics NAV, and Asana, as well as other common video conference platforms, such as Zoom Comfort with learning and using new technical programs and applications Ability To:
Commit to food justice, creative anti-hunger practices, and a communities-centered approach Understand individuals who have experienced poverty or food insecurity Demonstrate interest and commitment to supporting equity and inclusion for members of historically marginalized groups including racial and ethnic minorities, LGBTQiA
populations and people living with disabilities Ability to work with diverse populations in demanding situations Establish and maintain effective work habits and project a professional presence Follow all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately Take initiative and think critically by identifying, analyzing, and solving problems in a collaborative and inclusive manner Communicate effectively, verbally and in writing Listen effectively to build collaborative, cross-functional relationships Strong attention to detail and accuracy in data entry Work independently in a dynamic environment of change, challenge, and multiple deadlines and priorities, while demonstrating organization, flexibility, efficiency, follow-through, and diplomacy Respond quickly to inquiries and issues; customer service skills are essential EDUCATION AND TRAINING:
Associate of Arts or Sciences degree in food distribution, supply chain management, logistics or and equal combination of education and relevant work experience with a personal orientation as a lifelong learner.
Experience:
Minimum two (2)
years of experience in customer service, Administration, data entry and food distribution.
Qualifications:
Non- Profit experience is desired but not required Ability to speak a second language is desired but not required
Disclaimer:
The information presented indicates the general nature and level of work expected of employees in this classification.
It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics.
BENEFITS AND OTHER COMPENSATION:
Northwest Harvest offers a competitive salary and comprehensive benefits package this includes but is not limited to; medical/dental/ vision/ insurance, long term disability insurance, Life/AD&D insurance, Employee Assistance Program (EAP), 401(k) retirement plan, Vacation and Sick leave, 8 paid holidays; New Year's Day, Martin Luther King Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, after Thanksgiving, and Christmas Day, Floating holidays for you to use should you observe a holiday not outlined in Northwest Harvests current observed holidays or at your discretion, and birthday holiday.
Employees are eligible to participate in payroll deducted supplemental benefits i.
e.
, Flexible Spending account-HRA and DCE, various AFLAC and New York Life plans.
Recommended Skills Administration Attention To Detail Auditing Automated Data Processing (Adp) Communication Continuous Training Estimated Salary: $20 to $28 per hour based on qualifications.
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