Night Auditor/Front Desk Agent
Home2Suites By Hilton Yakima Airport Home2Suites By Hilton Yakima Airport Yakima, WA Yakima, WA Full-time Full-time From $16.
55 an hour From $16.
55 an hour
Summary:
This is an overnight position, 11:
00pm to 7:
00am.
This position is to provide efficient and courteous service to each customer and maximize room revenues during the Night Audit shift, through accordance to standards, policies and position tasks set by Hotel Equities/The Hotel Group.
ESSENTIAL JOB FUNCTIONS:
The position requires the ability to perform the following essential job functions, with or without reasonable accommodation:
Ensures accurate and timely daily audit of revenue generated by all retail outlets, and Hotel.
Prepares and processes end of day procedures.
Prepares financial reports and distributes to appropriate managers.
Generates back up reports and analyzes discrepancies, rate variations, and credit reports.
Completes audit shift check list tasks.
Answering telephones and responding to requests are routine functions of this position.
Promotes outstanding guest relations and performs other duties as assigned.
Executes prompt, courteous and accurate guest check-in and check-out.
Addresses questions or problems pertaining to Hotel rooms and rates.
Maintains room security by providing effective key control and participates in matters relating to customer room security.
Promotes participation in frequent guest program, and guest satisfaction surveys.
Follows room inventory and monetary controls.
Responds to and follows through with guest requests, exceeding expectations, following up with guest to ensure needs and expectations are met.
Handles any guest compliments or complaints and act deemed Handles cash transactions and keeps a balanced bank Job Type:
Full-time Pay:
From $16.
55 per hour Expected hours:
30 per week
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:
8 hour shift Work setting:
In-person
Experience:
Hotel
Experience:
1 year (Preferred) Work Location:
In person Ensures accurate and timely daily audit of revenue generated by all retail outlets, and Hotel.
Prepares and processes end of day procedures.
Prepares financial reports and distributes to appropriate managers.
Generates back up reports and analyzes discrepancies, rate variations, and credit reports.
Completes audit shift check list tasks.
Answering telephones and responding to requests are routine functions of this position.
Promotes outstanding guest relations and performs other duties as assigned.
Executes prompt, courteous and accurate guest check-in and check-out.
Addresses questions or problems pertaining to Hotel rooms and rates.
Maintains room security by providing effective key control and participates in matters relating to customer room security.
Promotes participation in frequent guest program, and guest satisfaction surveys.
Follows room inventory and monetary controls.
Responds to and follows through with guest requests, exceeding expectations, following up with guest to ensure needs and expectations are met.
Handles any guest compliments or complaints and act deemed Handles cash transactions and keeps a balanced bank 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance 8 hour shift In-person Hotel
Experience:
1 year (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
55 an hour From $16.
55 an hour
Summary:
This is an overnight position, 11:
00pm to 7:
00am.
This position is to provide efficient and courteous service to each customer and maximize room revenues during the Night Audit shift, through accordance to standards, policies and position tasks set by Hotel Equities/The Hotel Group.
ESSENTIAL JOB FUNCTIONS:
The position requires the ability to perform the following essential job functions, with or without reasonable accommodation:
Ensures accurate and timely daily audit of revenue generated by all retail outlets, and Hotel.
Prepares and processes end of day procedures.
Prepares financial reports and distributes to appropriate managers.
Generates back up reports and analyzes discrepancies, rate variations, and credit reports.
Completes audit shift check list tasks.
Answering telephones and responding to requests are routine functions of this position.
Promotes outstanding guest relations and performs other duties as assigned.
Executes prompt, courteous and accurate guest check-in and check-out.
Addresses questions or problems pertaining to Hotel rooms and rates.
Maintains room security by providing effective key control and participates in matters relating to customer room security.
Promotes participation in frequent guest program, and guest satisfaction surveys.
Follows room inventory and monetary controls.
Responds to and follows through with guest requests, exceeding expectations, following up with guest to ensure needs and expectations are met.
Handles any guest compliments or complaints and act deemed Handles cash transactions and keeps a balanced bank Job Type:
Full-time Pay:
From $16.
55 per hour Expected hours:
30 per week
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:
8 hour shift Work setting:
In-person
Experience:
Hotel
Experience:
1 year (Preferred) Work Location:
In person Ensures accurate and timely daily audit of revenue generated by all retail outlets, and Hotel.
Prepares and processes end of day procedures.
Prepares financial reports and distributes to appropriate managers.
Generates back up reports and analyzes discrepancies, rate variations, and credit reports.
Completes audit shift check list tasks.
Answering telephones and responding to requests are routine functions of this position.
Promotes outstanding guest relations and performs other duties as assigned.
Executes prompt, courteous and accurate guest check-in and check-out.
Addresses questions or problems pertaining to Hotel rooms and rates.
Maintains room security by providing effective key control and participates in matters relating to customer room security.
Promotes participation in frequent guest program, and guest satisfaction surveys.
Follows room inventory and monetary controls.
Responds to and follows through with guest requests, exceeding expectations, following up with guest to ensure needs and expectations are met.
Handles any guest compliments or complaints and act deemed Handles cash transactions and keeps a balanced bank 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance 8 hour shift In-person Hotel
Experience:
1 year (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
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