Social Service Representative
Duties may include, but are not limited to the following:
Educates Veterans, landlords, and community agencies, about homeless programs. Supports Veterans in their efforts to obtain necessary documents, fill out required forms, submit Public Housing Authority packet information. Develops and maintains relationships with the local public housing authority, community landlords. Conducts groups to educate Veterans utilizing HUD/VASH on tenancy rights and responsibilities. Liaison between all parties, including but not limited to the agency Public Housing Authority (PHA), landlords, community agencies, and Veterans. Assists Veterans to locate apartments that may meet the suitability of environmental, health, welfare and safety conditions required by the public housing authority. Serves as Point of Contact for landlords to ensure applications to lease a unit are completed and the voucher is appropriately submitted to the landlord at the proper time. Creates processes that expedite inspections, such as pre-inspections and/or rapid re-inspections of housing. Creates and maintains a list of landlords, property management companies, and private individuals who may be willing to rent to Veterans. Maintains and provides Veterans with community vacancy listings tailored to their preferences, income, and any barriers. Work Schedule:
Monday thru Friday, 8am-4:
30pm Recruitment & Relocation Incentives:
Not authorized Financial Disclosure Report:
Not Required In order to qualify for this position you must possess the following:
Driver's License:
You must possess a valid state issued Driver's License. Specialized
Experience:
MUST possess one (1) year of specialized experience equipped with the knowledge, skills and abilities to perform successfully the duties of the Social Services Representative position. To be creditable this experience must be equivalent to the next lower grade level in federal service. Specialized experience is defined as experience in a program of direct social welfare services that required the application of program policy and operations knowledge in providing social welfare services and/or assisting social workers. Specific qualifying experience for this position includes:
Experience navigating social service programs; Experience developing rapport and building relationships with clients and community partners; Experience working as an integral part of a team and functioning in a team environment; Demonstrated experience operating within complex social systems, overcoming barriers, to find creative and positive outcomes; Experience working in shelters, group homes; Experience doing community street outreach; Experience working independently and alone in people's homes, and in the community. NOTE:
Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. OR Education:
MUST have successfully completed six (6) months of graduate education with a major study in social sciences. NOTE:
Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR Combination of Education and
Experience:
MUST have equivalent combinations of successfully completed graduated education and specialized experience as described above may be used to meet total qualification requirements. NOTE:
Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. You will be rated on the following Competencies as part of the assessment questionnaire for this position:
Customer ServiceInformation ManagementInterpersonal SkillsManages and Organizes Information IMPORTANT:
A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Educates Veterans, landlords, and community agencies, about homeless programs. Supports Veterans in their efforts to obtain necessary documents, fill out required forms, submit Public Housing Authority packet information. Develops and maintains relationships with the local public housing authority, community landlords. Conducts groups to educate Veterans utilizing HUD/VASH on tenancy rights and responsibilities. Liaison between all parties, including but not limited to the agency Public Housing Authority (PHA), landlords, community agencies, and Veterans. Assists Veterans to locate apartments that may meet the suitability of environmental, health, welfare and safety conditions required by the public housing authority. Serves as Point of Contact for landlords to ensure applications to lease a unit are completed and the voucher is appropriately submitted to the landlord at the proper time. Creates processes that expedite inspections, such as pre-inspections and/or rapid re-inspections of housing. Creates and maintains a list of landlords, property management companies, and private individuals who may be willing to rent to Veterans. Maintains and provides Veterans with community vacancy listings tailored to their preferences, income, and any barriers. Work Schedule:
Monday thru Friday, 8am-4:
30pm Recruitment & Relocation Incentives:
Not authorized Financial Disclosure Report:
Not Required In order to qualify for this position you must possess the following:
Driver's License:
You must possess a valid state issued Driver's License. Specialized
Experience:
MUST possess one (1) year of specialized experience equipped with the knowledge, skills and abilities to perform successfully the duties of the Social Services Representative position. To be creditable this experience must be equivalent to the next lower grade level in federal service. Specialized experience is defined as experience in a program of direct social welfare services that required the application of program policy and operations knowledge in providing social welfare services and/or assisting social workers. Specific qualifying experience for this position includes:
Experience navigating social service programs; Experience developing rapport and building relationships with clients and community partners; Experience working as an integral part of a team and functioning in a team environment; Demonstrated experience operating within complex social systems, overcoming barriers, to find creative and positive outcomes; Experience working in shelters, group homes; Experience doing community street outreach; Experience working independently and alone in people's homes, and in the community. NOTE:
Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. OR Education:
MUST have successfully completed six (6) months of graduate education with a major study in social sciences. NOTE:
Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR Combination of Education and
Experience:
MUST have equivalent combinations of successfully completed graduated education and specialized experience as described above may be used to meet total qualification requirements. NOTE:
Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. You will be rated on the following Competencies as part of the assessment questionnaire for this position:
Customer ServiceInformation ManagementInterpersonal SkillsManages and Organizes Information IMPORTANT:
A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0187 Social Services - Salary Range:
$38,921 to $50,598 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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